About Us

Find out who we are and why we do this. It’s all because of YOU!

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“Keep your eyes on the stars, and your feet on the ground.”

— Theodore Roosevelt

Susan Hilton began working in Optometry 30 years ago.  Passionate about eye health and caring for her local community, she founded the business in 2004 by opening the Darwen practice, following 12 months later with the Adlington practice, then Westhoughton, 10 years after that.

We are a family-run, independent opticians, employing staff from the local areas.  Our local  communities are at the heart of what we do and are why we exist.  With a loyal patient base, we have remained as an independent business, allowing us the time to spend with our patients, making their care and well-being the core of our day to day.

 Providing both private and NHS appointments at all our practices, we love to welcome new patients through the door.  With a reputation for excellence, we are the nominated retailer for some of the largest luxury brands in the world. This, combined with great customer service and exceptional expertise means our business continues to grow from strength to strength.  We hope you’ll drop by to see us at one of our practices today.

Susan Hilton

BSc (Hons) FBDO Mc Optom

Susan is fully committed to the optical profession.  Having begun as a receptionist at 16 years old, she first qualified as a Dispensing Optician in 2010, and then as an Optometrist in 2020.

 Despite running a 3-practice Opticians business and a mother of 3, Susan also finds the time to work at East Lancashire Hospitals conducting clinical work for complex contact lenses and paediatric eye care; and is currently a Clinical Tutor at Manchester University in Optometry.

Supported by her family, and with two children working in the business, she regularly attends optical events and training seminars. This enables Susan Hilton Opticians to remain at the forefront of the latest technology and developments within the sector, allowing us to bring you the best eye care possible.

Susan still enjoys chatting to her patients and providing them with eye care each week.

A woman called Susan Hilton with shoulder-length hair, glasses, wearing a light-colored blazer over a black top, standing against a plain white wall, looking at the camera with a slight smile.

Our Exceptional Team

  • A woman with long dark hair wearing large glasses and a dark top, smiling at the camera, against a plain light-colored wall.

    Emma

    Practice Manager Dispensing Optician

    Joined 2020

  • Logo for Susan Hilton Opticians with elegant black and gray text on a light gray background.

    Emma B

    Optometrist

    Joined 2006

  • Logo for Susan Hilton Opticians with elegant black and gray text

    Emma C

    Optometrist

    Joined 2022

  • Black-and-white photograph of a woman with dark, wavy hair, smiling slightly. She is wearing a uniform with 'Susan Hilton' embroidered on it and stands against a plain wall.

    Kirsty

    Dispensing Optician

    Joined 2021

  • A smiling woman with glasses in a uniform with a name tag that reads "Janet, Optical Assistant" in front of a plain wall.

    Janet

    Optical Assistant

    Joined 2022

  • A woman with short dark hair and a big smile wearing a light-colored uniform with the name 'Susan Hilton' and 'Opticians' embroidered on it, standing against a plain white background.

    Lianne

    Optical Assistant

    Joined 2005

  • Black and white photo of a woman with long straight hair, wearing glasses and a black chef's coat with the logo 'Susan Hilton, Orthodontics'.

    Samantha

    Dispensing Assistant

    Joined 2020

  • Black-and-white portrait of a woman with shoulder-length blond hair and glasses, smiling at the camera, wearing a dental uniform with "Susan Hilton OPTICIANS" embroidered on it, standing against a plain white wall.

    Debbie

    Optical Assistant

    Joined 2022

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